As we move beyond one of retail’s busiest seasons, now is the perfect time for retailers to reflect on their performance and ...

A 106-year-old jewelry store in downtown Indianapolis has found new owners after recently closing its doors. Windsor Jewelry said local business leaders Fernanda Beraldi and Ed Broecker bought the ...

AI flops when brands build for customers instead of with them. The best AI customer experience design happens when AI solves ...

From bejeweled bags to crayon-hued tights, accessories weren’t just extras this season: They were the stars. If there was one ...

To truly serve your clients, you need to go beyond surface-level understanding and delve deep into the world of their ...

As the new Department of Government Efficiency (DOGE) — created by the Trump administration to address federal spending — begins its work the national debt has reached $36.4 trillion and ...