Learn how to navigate customer service interactions with ease, using proven techniques that foster positive outcomes and build strong relationships.

Oddbox is a fruit and veg box service with a difference - it's made its name by saving wonky and surplus produce, and is on a mission to take on supermarkets.

New LogMeIn Resolve updates reaffirm company’s commitment to delivering greater value to customers and simplifying business operations BOSTON--(BUSINESS WIRE)--GoTo, the leader in cloud communications ...

A Greater Manchester hotel which is located in the site of a former nightclub has been named one of the best wedding venues in the country. Smokies Park at Holiday Inn Manchester Oldham, near the A627 ...

Overall wireless customer care satisfaction has decreased for the first time in two years, according to the J.D. Power 2025 U.S. Wireless Customer Car ...

Understand how learnings from your customer service team can connect to paid media strategies and why you should highlight ...

Navigating the world of data and identity partners can feel like scrolling through a dating app: In a sea of options, only a ...

Taking care of customers has always been crucial to business success. In fact, stock experts have found that brand loyalty is ...

How important are online ratings and reviews? Our annual CXresearch found 85% of U.S. customers say ratings and reviews help ...

In European offices, there is a steadily growing interest in spaces that are not only beneficial to productive work but also ...

If you’re a hiring manager in customer service or customer support, you already know that crafting the perfect customer service job interview questions is difficult. And if you’re an aspiring or ...

Commissions do not affect our editors' opinions or evaluations. Strong customer communications and effective prospecting campaigns are integral to the success of any business, and email is widely ...