New LogMeIn Resolve updates reaffirm company’s commitment to delivering greater value to customers and simplifying business operations BOSTON--(BUSINESS WIRE)--GoTo, the leader in cloud communications ...

If you aren’t that happy with your wireless provider’s customer service, you have plenty of company. Wireless customer care ...

The Citrus Coffee Shop in Rowledge near Farnham is a popular eatery with a stunning five star rating on Google. From pizza nights to sumptuous hot chocolates, The Citrus Coffee Shop is the place to go ...

A Greater Manchester hotel which is located in the site of a former nightclub has been named one of the best wedding venues in the country. Smokies Park at Holiday Inn Manchester Oldham, near the A627 ...

Understand how learnings from your customer service team can connect to paid media strategies and why you should highlight ...

Navigating the world of data and identity partners can feel like scrolling through a dating app: In a sea of options, only a ...

Barista, Sri Lanka’s largest café chain, opens its 50th outlet, Barista Nawam Mawatha, marking a significant milestone in the ...

Taking care of customers has always been crucial to business success. In fact, stock experts have found that brand loyalty is ...

How important are online ratings and reviews? Our annual CXresearch found 85% of U.S. customers say ratings and reviews help ...

Human-centric AI can amplify human abilities, making it easier for companies to understand and connect with their customers ...

In European offices, there is a steadily growing interest in spaces that are not only beneficial to productive work but also ...

If you’re a hiring manager in customer service or customer support, you already know that crafting the perfect customer service job interview questions is difficult. And if you’re an aspiring or ...