AI agents are set to transform enterprise. But when will they really come to the fore? Salesforce and Mulesoft says this will be the year.

Customer relation management software manages employees data and information In this highly technical business environment CRM can be used to drive and enhance customer satisfaction Salesforce being a ...

Effective sales and marketing in B2B relies on accounts. Salesforce was designed to focus on leads. Therein lies the problem.

TD Cowen analyst Derrick Wood upgraded the rating on Salesforce (CRM – Research Report) to a Buy yesterday, setting a price target of ...

Here's how robotics manufacturing company Baca Systems and corporate food ordering platform ezCater are using Salesforce's AI agents.

To prepare for the growing demand driven by its AI integration, ARway has strategically expanded its salesforce with a goal of 10 dedicated ... By automating event logistics, simplifying the sales ...

One colloquial phrase from the business world that has uniquely developed in the 21st century is “Customer Relationship Management” or CRM, which was coined by the Gartner Group in the late 1990s.

Fortune gathered insights from 11 people executives at companies including Google Cloud, Salesforce, PwC, EY ... AI has already revolutionized HR—particularly in the job application process—yet much ...