Background Patients are a valuable source of information about ways to prevent harm in primary care and are in a unique position to provide feedback about the factors that contribute to safety ...

1 Department of Epidemiology and Population Health, London School of Hygiene and Tropical Medicine, London WC1 7HT, UK 2 Department of Epidemiology and Public Health, University College London, London ...

1 University of Technology Sydney, Centre for Health Communication, Sydney, New South Wales, Australia 2 HSPIB, NSW Ministry of Health, North Sydney, New South Wales, Australia 3 Emergency Department, ...

Clinical Safety Research Unit, St Mary’s Hospital, London, UK R Davis, Clinical Safety Research Unit, Department of Bio-Surgery and Surgical Technology, 10th Floor, Queen Elizabeth The Queen Mother ...

1 Faculty of Health and Life Sciences, School of Health, Community and Education Studies, Northumbria University, Newcastle upon Tyne, UK Background Healthcare is a series of complex, interwoven ...

3 Health Services Research Unit, University of Aberdeen, Aberdeen, UK Correspondence to: Professor M Eccles, Professor of Clinical Effectiveness, Centre for Health Services Research, 21 Claremont ...

“The right quality and uniformity are foundations of commerce, prosperity and peace.” W E Deming (1900–1993) Variation causes waste. How could any one take these apparently simple ideas and turn them ...

Problem: Sliding scale insulin (SSI) is frequently used for inpatient management of hyperglycemia and is associated with a large number of medication errors and adverse events including hypoglycemia ...

Correspondence to Professor Helen E Lester, NIHR School for Primary Care Research, University of Manchester, 7th Floor Williamson Building, Oxford Road, Manchester M13 9PL, UK; ...

Center for Organizational and Occupational Sciences, ETH Zurich, Zurich, Switzerland Correspondence to Dr Yvonne Pfeiffer, Center for Organizational and Occupational Sciences, ETH Zurich, Kreuzplatz 5 ...

PROBLEM: A need to improve the communication system between general practitioners (GPs) and the national health insurance institute's (NHII) committee of experts for the referral and approval of ...